Privacy Policy
Information Received
When a visitor calls, the service may receive a phone number and details voluntarily shared about a property or water damage. Standard website systems may also record technical data such as device type, browser and pages viewed.
How Information Is Used
Information is used to respond to a call, understand the reported water damage, operate the website, maintain records and improve service information. Call details may be shared with the independent provider handling the job.
Call Handling
Calls may be recorded where law permits for quality, training or recordkeeping. A caller who does not want to share a detail should avoid providing it by phone.
Cookies and Analytics
The website may use cookies and analytics tools to understand traffic and maintain site functions. Browser settings can limit cookies, though some functions may work differently.
Data Sharing
Information may be shared with service providers that support website operations or respond to a water damage call. Information may also be disclosed when law requires it or to protect rights and safety.
Retention and Security
Records are kept for as long as reasonably needed for operational, legal and recordkeeping purposes. Technical and organizational safeguards are used, but no electronic system can promise absolute security.
Questions and Changes
This policy may be updated. The current version appears on this page. Privacy questions can be raised by calling (888) 599-2961.